Wavetec Receives SOC 2 Certification
July 8, 2024
Wavetec’s Cutting-Edge Implementation of Kubernetes Architecture
In a strategic move to bolster our technology infrastructure, Wavetec has successfully transitioned its full suite of Self Service Kiosk and Customer Queue Systems to a Kubernetes architecture. This significant upgrade aligns with our commitment to providing large organizations with high-availability, scalable operations, and state-of-the-art information security among other benefits. The deployment encompasses both cloud, on-premises and hybrid deployments, demonstrating our flexibility and dedication to meeting diverse client needs.
Key Benefits of Kubernetes Integration
Enhanced High Availability
By leveraging Kubernetes, Wavetec ensures that our critical systems maintain optimal uptime. Kubernetes’ self-healing capabilities automatically detect and replace failed components, guaranteeing uninterrupted service and uptime of over 99.99 %. This is crucial for large organizations where downtime can result in significant operational and financial impacts.
Superior Scalability
Kubernetes offers unparalleled scalability, enabling our clients to efficiently manage fluctuating workloads. Whether it’s handling peak traffic times or scaling down during off-peak periods, Kubernetes ensures that resources are utilized effectively. This dynamic scalability supports our clients in maintaining consistent service quality, regardless of demand variations.
Advanced Security
Information security is paramount, and Kubernetes enhances our security posture significantly. The platform integrates seamlessly with security protocols and compliance standards. Wavetec’s solutions, now backed by Kubernetes, benefit from robust security features, ensuring that data integrity and confidentiality are maintained at all times. Our systems are certified SOC II, ISO 27001 by Bureau Veritas, and GDPR compliant, further cementing our commitment to security excellence.
Successful Deployments Across Leading Platforms
Wavetec’s Kubernetes-based solutions have already been successfully deployed on several prominent platforms, including Red Hat OpenShift, Google Kubernetes Engine (GKE), and Microsoft Azure Kubernetes Service (AKS). These implementations reflect our global outlook and adaptability, allowing us to deliver consistent, high-quality service across various cloud environments.
Aligning with Wavetec’s Core Values
Our transition to Kubernetes exemplifies Wavetec’s core values:
– Global Outlook: By adopting a universally recognized technology, we ensure our solutions are accessible and effective worldwide.
– Innovation: Moving to Kubernetes is a testament to our commitment to staying at the forefront of technological advancements.
– Customer Care Obsession: Enhancing system reliability, scalability, and security directly improves the customer experience, reflecting our dedication to client satisfaction.
About Wavetec
Wavetec, a leading multinational technology company headquartered in Dubai, specializes in designing, developing, and implementing innovative self-service solutions, online queuing systems, digital signage, and customer feedback mechanisms, all within a powerful BI & Analytics platform enabled by state-of-the-art AI & ML. Our mission is to transform the customer experience, bridging the gap between the physical and digital realms with unparalleled precision and insight. With a robust global presence, Wavetec operates regional offices in New York, Mexico City, Lima, Barcelona, Dubai, Riyadh, Nairobi, and Karachi. Our solutions are exported to over 75 countries, reflecting our unwavering commitment to innovation and excellence. Wavetec’s expansive reach and cutting-edge technology inspire confidence and drive success for our esteemed clients worldwide.
For more information about Wavetec’s innovative solutions and our commitment to enhancing customer experiences, visit Wavetec