McLeod
McLeod Health will be equipping 45 of their medical centers across the United States with Wavetec’s UNO-Q solution to optimize single line queuing and reduce patient wait times significantly.
Healthcare Self-Service Kiosk
Optimize patient check-ins, minimize wait times, and enhance data accuracy with our advanced kiosks. Discover how our solutions can streamline your healthcare operations.
Book A Free Demo
See why the world’s best brands choose Wavetec’s Self-Service Kiosk
What Is
Solutions
Features
Benefits
How it Works
What is a Healthcare Kiosk?
A healthcare kiosk is an automated platform designed to streamline patient check-ins, appointment scheduling, and secure data handling. Essential for modern healthcare facilities, these kiosks reduce wait times, improve data accuracy, and enhance operational efficiency.
By optimizing patient flow and supporting medical staff, healthcare kiosks contribute to better healthcare outcomes and increased patient satisfaction.
Healthcare Kiosk Solutions
Revolutionize your healthcare facility with our cutting-edge kiosk solutions designed to improve efficiency and patient satisfaction.
Registration & Check-In
- Registration & Check-In
- Patient eCheck-In
- Contactless Transaction
- Wayfinding Integration
- EHR Integration
Patient Self-Service Registration and Check-In
Enhance operational efficiency with automated check-ins, reducing patient wait times and allowing your staff to concentrate on delivering quality care.
- Patients can swiftly register and check-in without the need for staff assistance, making the process seamless.
- Allow patients to check in for scheduled appointments or add themselves to the queue for walk-ins.
- Facilitate quick and accurate capture of patient IDs and insurance cards directly at the kiosk.
Patient eCheck-In
Streamline patient check-in processes with our electronic check-in solutions, improving efficiency and patient satisfaction.
- Enable patients to complete and submit registration forms electronically, reducing paperwork and wait times.
- Automatically verify patient information and update records in real-time, minimizing errors.
- Enable patients to update their personal information securely and conveniently.
Contactless Transaction
Facilitate secure and convenient transactions with contactless payment options, ensuring safety and ease of use.
- Support Near Field Communication (NFC) technology for fast and contactless transactions.
- Offer QR code scanning capabilities for seamless payment processing directly from patients’ smartphones.
- Minimize physical contact and promote a hygienic environment with touchless payment options.
Wayfinding Integration
Integrate wayfinding solutions to enhance patient experience and ease navigation, ensuring patients and visitors can effortlessly find their way around your facility.
- Provide digital maps that guide patients and visitors to their destinations within the facility.
- Offer clear, step-by-step directions to various departments, clinics, and amenities.
- Keep patients informed with real-time updates on appointment locations, wait times, and facility changes.
EHR Integration
Seamlessly connect with Electronic Health Records (EHR) systems to enhance data accuracy, streamline operations, and improve patient care.
- Ensure patient information is automatically updated in real-time, reducing manual data entry and errors.
- Maintain detailed and accurate patient records accessible across multiple departments.
- Facilitate better communication and collaboration among healthcare providers with unified access to patient records.
Patient Self-Service Kiosk Features
Antibacterial Touch Screen
Helps to reduce the risk of infection by utilizing advanced antimicrobial technology.
Privacy
Protects sensitive information by preventing unauthorized access and ensuring user privacy.
HL7 protocol
Ensures seamless integration and interoperability with existing health information systems.
Appointment Scheduling
Book, reschedule, and cancel appointments with intuitive touch screen interface.
Real-time Updates
Display real-time notifications for appointments and wait times.
Payment Collection
Accept credit card, debit card, and digital wallet payments securely.
Queue Management System
Assign and update queue numbers for efficient patient flow.
People Counting
Utilize sensors to count and monitor visitor numbers continuously.
Patient Feedback
Provide digital surveys for patients to leave feedback instantly.
Multilingual Support
Support multiple languages for accessibility to non-native speakers.
Insurance Verification
Scan and validate insurance cards for quick eligibility checks.
National ID reader
Scans and reads data from national ID cards for user identification.
Biometric Finger Scanner
Captures and verifies users' fingerprint data for secure authentication.
Facial Recognition
Uses advanced technology to identify and verify users by analyzing facial features.
Communicable Disease Screening
Detects and monitors symptoms of communicable diseases in users.
Voice prompt
Provides clear audio instructions to guide users through kiosk interactions.
Clinical Documentation
Digitally records and stores patient health information for clinical use.
Accessibility Compliance
Ensures kiosk functionality meets accessibility standards for all users.
Pre-Visit Questionnaires
Gathers patient information and health history before medical appointments.
The Key Benefits of Digital Healthcare Kiosk
Our health kiosk system extend a range of benefits to both the patients and healthcare facilities alike.
Efficiency
- Reduced wait times with quick, automated check-ins.
- Streamlined processes free up staff for critical tasks.
- Improved patient flow management through real-time updates.
Accessibility
- 24/7 availability for patient convenience.
- Multiple locations within healthcare facilities.
- Easy access to services beyond regular business hours.
Cost-Effective
- Lower operational costs with automated services.
- Reduced need for additional administrative staff.
- Enhanced resource allocation and utilization.
Improved Patient Experience
- Increased satisfaction through user-friendly interfaces.
- Convenience of self-service options for patients.
- Faster service leads to better patient retention.
ADA-Compliant Kiosk Hardware
- Ensures accessibility for individuals with disabilities.
- Features like text-to-speech and braille labels.
- Inclusive design caters to all patient demographics.
Enhanced Data Accuracy
- Automated systems minimize human error.
- Precise data collection and management.
- Improved quality of patient information and records.
80%
Reduction in Customer wait time
50%
Reduction in Operational cost
23%
increase in customer satisfaction
23%
increase in self service transcations
How Medical Kiosk Works
Our innovative healthcare kiosk provide a uniform and intuitive experience for patients, making it easier for them to access and for you to manage healthcare services.
1
Step 1: Check-In
Check-in either with Appointment, Emirates ID, or ideally with Facial Recognition.
2
Step 2: Fill in a Form
Fill in a form physically or / Whatsapp pre-stage eforms.
3
Step 3: Payment
Make a payment if necessary (cash and card).
4
Step 4: Get the Ticket
Ideally with instructions to find their way to the right waiting area (or by printing the tag with RFID of your PPT).
Hear from Our Satisfied Clients
Brandon Basham
May 31, 2023
Brand Stories
Frequently Asked Question
How do Healthcare Self-Service Kiosks benefit patients?
Healthcare kiosks streamline the check-in process, reduce waiting times, and offer 24/7 appointment scheduling for patient convenience.
How can Healthcare Self-Service Kiosks benefit healthcare providers?
These kiosks optimize patient flow, reducing front-desk workload and improving operational efficiency. Additionally, they offer valuable data insights and analytics for better resource management.
Are hospital check-in kiosks secure for handling sensitive information?
These kiosks comply with data protection regulations and employ encryption protocols to ensure secure and confidential data handling.
Can medical check in kiosk enhance patient-provider interaction?
By providing comprehensive patient data and insights, kiosks enable healthcare providers to offer more personalized and informed care, improving patient-provider relationships.
Can healthcare kiosk software integrate with existing hospital systems?
Yes, our healthcare kiosk software can integrate seamlessly with existing Electronic Health Records (EHR) and Practice Management Systems (PMS) to ensure a smooth and efficient workflow.
What sets you apart from other healthcare kiosk suppliers?
We pride ourselves on offering highly customizable solutions, seamless integration with existing systems, robust security features, and exceptional customer support, making us a trusted partner for healthcare facilities.