Wavetec Enhances Airport Efficiency for Qatar Airways, Nairobi

We are thrilled to announce Wavetec’s latest installation: a customer flow management solution for Qatar Airways using our ticket dispensing machines in Nairobi, Kenya, setting a new standard for airport efficiency and passenger satisfaction! 

The newly installed Ticketing Kiosk will streamline and enhance the passenger journey at the Jomo Kenyatta ‘s airport, providing travelers with swift and efficient access to essential services. We are helping Qatar Airways deliver convenience and satisfaction to their valued customers.

Here’s how our ticketing kiosk transforms your customer journey:

1. Optimized Queue Management

Our ticketing kiosk intelligently organizes and optimizes waiting in line, creating a better customer experience and improving customer service.

2. Tailored Customer Journey

Our ticketing kiosks are tailored to your customer journey and compatible with Windows and Android. They feature personalized touchscreens, service area integration, and flexible options for sub-services and languages.

3. Modern Space-Saving Design

A refined and powerful machine with 10.1” highly responsive capacitive LCD touch screen and high resolution 16.1M colors display. Our machine takes up minimal space within your facility therefore maximizing space utilization

4. Efficiency and Eco-Friendliness

Centralized ticket configuration and screen template design, along with content scheduling capabilities, ensure ease of use and efficiency. The eco-friendly design and low power consumption helps to reduce environmental impact and maintenance costs.

In busy airports, optimizing queue management is crucial for enhancing passenger experience. Our innovative machines streamline the check-in process, reducing wait times and congestion. Real-time performance data helps airport managers improve efficiency and service quality.

With over 30 years of industry experience, Wavetec combines superior technology with top-quality design to optimize wait times and elevate customer experience. Join global businesses transforming their service operations with our Take a Number – Ticketing Kiosk!

Stay tuned for exciting updates as we continue to enhance the aviation customer experience!